a story of the internet

So Flickr has these stats. I set them up a bit ago. I check them occasionally. Until today, I never noticed a referral that wasn’t from Flickr itself.

Yesterday I got a referral from wired.com to a photo I took in 2007, from a story written in March 2009. My photo was their NuvaRing example for laying the ground rules for a “found” photoshop contest about the birth control of the future.

I drew over my surname because at the time I was trying to be slightly anonymous on the Internet. Oh, those were the days.

Visiting the photo reminded me that I’d added it, on request, to two Flickr groups a long time back: One of these things is not like the other… and Contraceptives & Other Images of Birth Control.

Between the groups and friends and that one person who was reading year-old wired.com articles, my birth control has, to date, been viewed by 2,288 people, over a period of 3 years. (Ha. Period.)

2,288 people. 3 years.

The Internet is a vagina-centric time machine.

Update: I just realized that by blogging about it I’ve completed the Internet circle. Yay.

Google is Bad. Let's be like Google

Yesterday I attended a plenary on the topic of seamless library service access at the University of Michigan Library. I was excited at the prospect of discussion about making digital library services less chunky, just as I am excited about discussion about making digital publishing less chunky. The speaker was ProQuest’s VP of Discovery Services, John Law, and his talk was titled “Attracting and Keeping Net-Gen Student Researchers.”

The first part of the talk was a pretty dry but informative overview of an ethnographic study ProQuest did to better understand the research habits of its primary users: students. Primary research included:

  • field observation of mostly undergraduate student researchers, either in person in their “natural habitat” or remotely
  • online chat-based focus groups with end-user researchers
  • focus groups with librarians
  • end-user researcher surveys

Some results included the fact that participants overwhelmingly thought that libraries have the best information over the Internet at large, but they often start their searches in search engines because they don’t now where to begin on library sites. Library sites usually have no clear/compelling starting places, and it’s difficult to identify useful and appropriate resources without prior knowledge. Users generally satisfice (what Law called a compensatory behavior) by going to search engines instead, sometimes even returning to their or another library through search results. (And when I say he talked about search engines, I mean that he was talking about Google. No other search engines were really discussed. Bing was mentioned in passing, but not in the context of its seeming ability to be relatively good at getting deep web stuff.)

To sum up this portion of the talk, he cited the Ithaka Report to say that usage of the library as gateway is decreasing, and library disintermediation from the research process is increasing.

I was totally with him up to this point: Libraries are not being used as they used to be. Check. People are using other online tools, tools thought by librarians to be inferior. Check. Librarians want people to use their tools. Check.

I thought we were on the cusp of talking about getting web tools and library tools to work better together. But we were not.

Law views Google as competition. Instead of making library databases and catalogs and what-have-you play nicer with search engines, he has headed up the creation of a new product called Summon (taglined “Web Scale Discovery”).

It’s:

  • is a single, pre-harvested unified index, including full text when available
  • makes results available without authentication
  • is customized for a given library’s content
  • is vendor and resource neutral (but still dependent on vendor buy-in)

He referred to it as being “like Google” but for library websites.

I do think the product would do a few things well. Its core mission is to provide a way for people to search across content types in a timely fashion, replacing slow and clunky federated search. It also provides the opportunity for the user to do some vetting before they even look at a resource, if useful metadata is provided. This would allow users to look at only a few really pertinent results and then go off to use whatever resources are at their disposal. It would also be a great discovery tool for figuring out what databases and tools are useful for a given topic, especially since once people figure out what tools to use for that topic, they tend to return to them again and again. It’s a true gateway model, in that sense.

However, as you can probably gather because I only write information science-related posts when I’m angry, I have a few problems with Summon. I think Summon makes some assumptions, which I will put in quotes so someone doesn’t think these are ideas I espouse:

  • “Google is bad for research.” In an increasingly cross-disciplinary world, where traditional media and traditional publishing are no longer the sole, or even primary, sources of research, I think it’s problematic to say that Google is not a research tool. Discouraging people from using Google is just going to make your library look even more out-of-touch than people already think it is.
  • “People start their research at the library.” Some people do. I know I start with search engines and Wikipedia to get a grasp on what terms and names I should look for when I go into a research database. During the Q&A period I asked Law about what suggestions he had for addressing users starting their research in Google, and trying to get them to Summon. His reply, which I think was a good one in general but not specific to the tool, was that libraries should have keyword rich landing pages that pull in hits. I guess I was hoping that you could make canned searches in Summon and make landing pages with them.
  • “Librarians should decide what resources are legit and which aren’t, even on the open web.” Someone in Q&A asked about whether open web content could be included in Summon. The answer was yes: whatever librarians deem important. I do think the opportunity to include open web content with scholarly sources is a good one, but, as I said before, decisions about what’s important on the Internet are made by completely different metrics, especially as resources become more cross-disciplinary. I imagine this capacity for the tool would generally be extremely limited to a few scholarly sites, populated on some sort of as-used basis, or ignored all together in the face of the enormity of the information that would have to be vetted by librarians to make it a truly integrated search. (This was tried once. It was called the Internet Public Library, and it was outgrown by the post-2000 web and made obsolete by, yes, search engines.)
  • “We can change user behavior.” This is the We Know Best Approach. Instead of following users’ lead and meeting them where they’re starting, we’re trying to force them to start where we want them to start. That doesn’t work, and it’s generally a waste of time and money.

Ultimately, I think the “Google is bad, but let’s build a tool like Google” business model is not going to work out. Because, as long as there is Google, people are going to use Google. I think a better use of library resources is figuring out how to get scholarly work visible in search engines. Take that same metadata and work with search engine companies to get it into search engines. If a resource is restricted, let those listings tell a person if they can access the resource or not via their institution, given IP range or current authentication or a cookie or a plugin or whatever their library’s method is. And let them get straight at the content from there. The library doesn’t have to be invisible, but it also doesn’t have to be an unmoving wall.

what do librarians do all day?

I proposed a talk for an upcoming Ignite event in Ann Arbor, and my idea was accepted. I’m going to talk about how what librarians do is actually really exciting and diverse, and why we shouldn’t be worried about the profession becoming obsolete. The talk is called “Ambient Librarianship, or How I Learned to Stop Worrying and Love My Job.”

I wanted to address the subject because I recently landed my first full-fledged librarian job, and I don’t do anything that librarians “traditionally” do at all. Basically I’m a web dev for a scholarly publishing house that happens to be in a library. And, most librarians I know don’t do “traditional” librarian work either, or it takes up very little of their time. Instead they teach, they build websites, they manage social media, they wrangle data. Sure, they’re all working with information, and promoting information literacy, but they’re not sitting behind desks and organizing tiny cards in tiny drawers in giant chests.

I had a bit of a crisis of faith about halfway through grad school. I had worked in libraries since high school, and I thought I wanted to be an academic reference librarian. Then after two semesters of what I perceived to be really dry, really commonsensical courses in reference, cataloging, database searching, etc., I thought, my god. What am I doing here? I almost dropped out. I then realized that the other courses I’d been taking (information technology, complex systems, information policy), and the other work I knew how to do (web dev and design) could be folded into the label “librarian.” I feel much better about it now, but it took a long time.

I recently asked Twitter for librarians to tell me what their titles are, and what they do, and where they do it. If you’re a librarian, I’d love to hear from you.

Social media and academic presentations

Daniel MacArthur of the Genetic Future blog at scienceblogs has broached the topic of using realtime online technologies (liveblogging, twitter, flickr, etc.) at science conference in a few posts, and updates with some information about a peer creating a set of slides and icons to indicate how information contained in a presentation can be disseminated:

A while back I pondered the possibility of creating icons for conference presenters to add to their first slide to alert bloggers/tweeters in the audience about whether the presented data was “blog-safe”. This was provoked by a recent episode illustrating general confusion among bloggers (in this case, me) and scientists about the use of social media at conferences.

Fellow Australian-turned-UK-resident-scientist Cameron Neylon has now put together a handy set of slides for presenters to label both “blog-safe” and “no-blogging” presentations. The slides have a ccZero license and so are freely available for download and modification; the original icons can be found on Cameron’s Flickr account and Christopher Ross’ website.

Coming from information science, my default assumption at conferences or talks is that presenters want their information disseminated as far as possible, and services like twitter and the practice of liveblogging seem the obvious way to go for real time info, provided quotes and data are accurately attributed at the time of publication. I’ve twittered about the last two professional conferences I’ve attended, and subsequently provided my notes on those conferences as publicly available Google Docs (see my BookCamp Toronto 2009 and Internet Librarian 2009 notes).

But I understand some disciplines, particularly biomedical sciences, depend on keeping their data and findings within a limited sphere of people and publications. For example, this winter I attended a talk presented as part of the Health Informatics Grand Rounds series, which is sponsored by a variety of health science departments and institutions at the University of Michigan. The talk was done by John Wilbanks, Creative Commons VP and Science Commons ED, and was about mechanisms for sharing and storing data sets online, and how such mechanisms would affect how researchers think about what information belongs to them, how they collaborate with colleagues, etc. Sharing research data is a no-brainer for me, but I’m also not trying to beat my competitors to the cure for cancer, or secure research funding for the special thing that only my lab (at least I think it’s only my lab) does.

Developing a set of symbols, or a written statement, that tells viewers what can and can’t be discussed outside the original presentation forum is, I think, a step in the right direction, and will get people talking about the issue. But, for better or worse, I think we’re moving closer and closer toward a world where people assume that information they see and that they find important can and should be further disseminated.

What do you think?

it's almost time for bookcamp

On Friday morning I’ll be traveling with a colleague to parts north to attend BookCampToronto on Saturday. Sessions are being held at the UT iSchool, with the requisite happy hours and meetups. The organizers have appeared to have done an amazing job dealing with high demand, sponsorships, and venue updates. I’m excited to talk to other book and web nerds about the future of publishing, writing, and books in the DigitalAge™. Sounds like things should be well wired/wireless, so I look forward to tooting the events of the day.

After the conference I’m going to stay on for a couple days to visit a friend, then take the train most of the way home on Monday evening. I like trains.

(Speaking of trains, I bought another Kid Acne Rollin’ Stock toy today. I got a shark.)

BookCamp Toronto

Thanks to a tip from @shanakimball*, I’ve registered for BookCamp Toronto in June. It’s a free day-long unconference on digital publishing.

Fun fact: In high school I voraciously read Ploughshares and Iowa Review. Almost applied to publishing programs for college. But I got a writing degree instead.

*This is @shanakimball shout-out #2. Clearly, you should be following her on twitter. Really, you should just see who I follow and follow them.

IL2008 notes

I’ve published the notes I took at Internet Librarian 2008 as a Google doc. I promise I’ll do some more thinking and writing on the topic once I get some freelancing stuff out of the way this week.

IL2008 notes-o-rama

IL2008 things

I’ll be posting my unadulterated notes today, I hope, but in the meantime, here are some things to tide you over.

Addendum: I suppose in light of sharing the conference itinerary, it might be helpful for me to say what sessions I attended.

Sunday Workshops

  • W13: Web Services for Libraries
  • W18: Beyond Podcasting: Making Stars

Monday Sessions

Track A: Information Discovery & Search
Track B: Outreach & Marketing Public Libraries in a 2.0 World
Track C: Web Design
Track D: Digital Libraries

  • Keynote: Communities & Communication in a Social & Mobile World
  • C101: Designing the Digital Experience
  • A102: Searching Conversations: Twitter, Facebook, & the Social Web
  • A103: Search Widgets & Gadgets for Libraries
  • C104: Cool Tools for Library Webmasters
  • A106: Improving Navigation & Findability

On Monday night I also attended a “dine-around” with an excellent group of weird librarians. I say weird because we all didn’t fall into the usual bucket. We were law librarians, engineering librarians, business librarians, embedded librarians, in higher education, in law firms, in state legislatures. In theory we were supposed to be talking about the future of information professionals, but I think the theme just drew together interesting people.

Tuesday Sessions

Track A: Enterprise Trends
Track B: Innovation & Change
Track C: Learning
Track D: Solving Problems

  • Keynote: Search Engine Land: What’s Happening Out There?
  • D201: Solving the Reference Desk Problem
  • C202: 2.0 Learning & 1.8 Users: Bridging the Gap
  • B203: Embedding Libraries/Librarians in Learning
  • B204: Who Moved My Ultrafiche & 8-Tracks? Insights for the Future
  • B205: Ubiquitous Computing & Libraries

Wednesday Sessions

Track A: Digital Operations
Track B: Social Media
Track C: Virtual Worlds & Gaming
Track D: Planning

  • Keynote: Social Media & Networked Technologies: Research & Insights
  • A301: Strategic Framework for Library Automation
  • A302: Implementing the Next-Gen OPAC
  • A304: Information Visualization Tools

I sort of regret skipping the closing keynote, because I learned today that there was discussion of crafting but, frankly, free passes to the aquarium were worth it.

Notes, notes, notes

I’ve been taking lots of notes this week, and I hope to discuss them here in the next few days. Wireless has been iffy at the convention center, so I’ve got a mix of paper and Word. I’ve had some excellent food and met a lot of very interesting folks from a wide variety of libraries.

Tonight after sessions end I’d like to visit the farmer’s market and perhaps talk a walk down to the wharf, and I’m planning to visit the aquarium tomorrow after the last day of talks.

Stay tuned.

The index-card Internet

The Proceedings of the Athanasius Kircher Society has an article about the Mundaneum, a collection of 12 million 3″x5″ index cards that debuted in 1910 in Belgium, with the purpose of indexing all knowledge.

This is most interesting, I think, because that time period in Europe was marked by a distinct sidestep from this idea that all knowledge could be collected, which was a very Greek/Renaissance idea. The late 19th and 20th centuries were times of specialization and intellectual separation of disciplines, tempered by rabid imperialism (in some nations) and collection-building. In college I wrote a paper on museum culture in Britain at the crossroads of Victorian and Modern culture, based on evidence in literature of the time, and learned a good deal about how the middle and upper classes were obsessed with collecting everything from other countries to knicknacks.

The moral of the story is, I suppose, that as much as we try to be rational and divide up types of knowledge into different specialities, the very fact that we do that is a sign that those individual pieces of knowlege are part of a whole, and it’s very difficult to not want to figure out how they’re all connected. It’s very tempting to want to do it thoroughly and completely, as impossible as that is.